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Customer Support ComparisonUpdated for 2026

Chatbase vs Intercom Pricing

Side-by-side pricing plans, free tier limits, starting costs, and high-resolution desktop and mobile pricing page captures for Chatbase and Intercom.

Entry Cost Comparison
Chatbase: $25/mo vs Intercom: $19/mo

Entry pricing before additional seats or usage volume.

Free Plan Availability
Chatbase: Free Plan Available
Intercom: Free Plan Available
Annual Discount Option
Annual savings available (typically 15–25%)

Switch billing period above to inspect annual pricing tier tables.

Head-to-Head Pricing MatrixComparing 2 software tiers
Metric
Chatbase logo
Chatbase
Intercom logo
Intercom
Starting Price$25/mo$19/mo
Free TierYesYes
Free Trial7 days14 days
Pricing Modelusage basedusage based
Annual Billing DiscountAvailable (15–25% savings)Available (15–25% savings)
CategoryCustomer SupportCustomer Support

Official Pricing Page Captures

Scroll inside frames to inspect full tier details
Chatbase logo
Chatbase

chatbase.co

Chatbase pricing page screenshot
Intercom logo
Intercom

intercom.com

Intercom pricing page screenshot

Frequently Asked Questions: Chatbase vs Intercom

Which is cheaper, Chatbase or Intercom?

Chatbase starts at $25/mo, while Intercom starts at $19/mo. Your actual cost will depend on team size, required features, and billing commitment (monthly vs annual).

Does Chatbase or Intercom offer a free plan?

Chatbase offers a permanently free tier for individuals or small teams. Intercom also includes a free plan option.

Can I save money with annual billing?

Yes, opting for upfront annual billing typically secures a 15% to 25% discount compared to monthly rates on both platforms.

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