Intercom vs Zendesk Pricing
Side-by-side pricing plans, free tier limits, starting costs, and high-resolution desktop and mobile pricing page captures for Intercom and Zendesk.
Entry pricing before additional seats or usage volume.
Zendesk: No Free Plan
Switch billing period above to inspect annual pricing tier tables.
| Metric |  | |
|---|---|---|
| Starting Price | $19/mo | $19/mo |
| Free Tier | Yes | — |
| Free Trial | 14 days | 14 days |
| Pricing Model | usage based | tiered |
| Annual Billing Discount | Available (15–25% savings) | Available (15–25% savings) |
| Category | Customer Support | Customer Support |
Official Pricing Page Captures
Scroll inside frames to inspect full tier detailsintercom.com
zendesk.com
Frequently Asked Questions: Intercom vs Zendesk
Which is cheaper, Intercom or Zendesk?
Intercom starts at $19/mo, while Zendesk starts at $19/mo. Your actual cost will depend on team size, required features, and billing commitment (monthly vs annual).
Does Intercom or Zendesk offer a free plan?
Intercom offers a permanently free tier for individuals or small teams. Zendesk requires a paid plan or trial to start.
Can I save money with annual billing?
Yes, opting for upfront annual billing typically secures a 15% to 25% discount compared to monthly rates on both platforms.
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