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Customer Support ComparisonUpdated for 2026

Intercom vs Crisp Pricing

Side-by-side pricing plans, free tier limits, starting costs, and high-resolution desktop and mobile pricing page captures for Intercom and Crisp.

Entry Cost Comparison
Intercom: $19/mo vs Crisp: $45/mo

Entry pricing before additional seats or usage volume.

Free Plan Availability
Intercom: Free Plan Available
Crisp: Free Plan Available
Annual Discount Option
Annual savings available (typically 15–25%)

Switch billing period above to inspect annual pricing tier tables.

Head-to-Head Pricing MatrixComparing 2 software tiers
Metric
Intercom logo
Intercom
Crisp logo
Crisp
Starting Price$19/mo$45/mo
Free TierYesYes
Free Trial14 days14 days
Pricing Modelusage basedtiered
Annual Billing DiscountAvailable (15–25% savings)Available (15–25% savings)
CategoryCustomer SupportCustomer Support

Official Pricing Page Captures

Scroll inside frames to inspect full tier details
Intercom logo
Intercom

intercom.com

Intercom pricing page screenshot
Crisp logo
Crisp

crisp.chat

Crisp pricing page screenshot

Frequently Asked Questions: Intercom vs Crisp

Which is cheaper, Intercom or Crisp?

Intercom starts at $19/mo, while Crisp starts at $45/mo. Your actual cost will depend on team size, required features, and billing commitment (monthly vs annual).

Does Intercom or Crisp offer a free plan?

Intercom offers a permanently free tier for individuals or small teams. Crisp also includes a free plan option.

Can I save money with annual billing?

Yes, opting for upfront annual billing typically secures a 15% to 25% discount compared to monthly rates on both platforms.

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